Maintenance Plan

Service and Parts:  585-641-HAAS (4227)

Platinum Preventive Maintenance Program
We are pleased to offer Haas customers a comprehensive Preventive Maintenance Program carried out by our Haas Factory-Certified Service Engineers. Protect your Haas investment and maximize your productivity by utilizing locally available Haas factory-certified professionals to keep your machine in the best possible condition. Essential items addressed at every preventative inspection are listed below.

Preventive Maintenance Inspection Items

Electrical System
Check incoming voltage
DC buss voltage
Logic voltages
Condition of wires and connections
Ensure fans are working
Check regen resisters
Check vector drive
Check transformers
Check cabinet filter
Check motor connections and brushes*

Operator Panel
Condition of keypad
Function of keys, buttons, remote handle jog*
Condition of floppy drive*
Adjust CRT if needed
Check door rollers, switches, rails
Operation of chip auger/conveyor

Check if in good working condition

Pneumatic System
Check filters*
Check hoses and fittings
Check for leaks
Check pressure switch

Way Lube System
Inspect filters
Inspect lines and fittings
Check proper pump operation

Check transmission oil
Condition of belts
Condition of air lube lines
Condition of spindle taper or chuck

* if applicable

Hydraulic Power Unit*
Check oil level and condition of oil
Check for leak
Check max pressure
Check low pressure switch
Check gauges
Check that filter has been changed

Check condition of hoses
Check for leaks
Coolant pump and filters
P-cool operation

Optional Special Services
Must be completed at time of preventive maintenance.

Through Spindle Coolant (mills)
High Pressure Coolant (lathes)

Check pre-charge pressure, hoses, pressure at pump, seal housing, and filters.

Pallet Changer or Parts Loader
Check for wear on rollers, status of switches, alignment to machine, condition of bumbers, and remote operator panel.

Bar Feed (Haas brand only)
Check alignment, switches, and repeatability.

Vibration Analyzer Test
Verifies machine vibration against established criteria. Isolates potential problems while still manageable.

Ball Bar Calibration
Used as a diagnostic tool, the ball bar tests circularity and verifies the positioning accuracy and repeatability of your machine tool. Only available on mills at this time.

Vertical and Horizontal Mills  
Price per visit:  

TM1-2 $800
TM-3, GR $900
MM, SMM, VF1-2, VM2 $1250
VF3-5, VM3 $1350
HS1, EC300, EC400 $1650
VF6-11, VM6, HS2,
EC500, EC1600-3000
HS3-7, EC630, VS, VR $2500

Horizontal Lathes  
Price per visit:  

TL1-2 $800
SL10-20, TL15, GT $1000
TL3-4 $1250
SL30-40, TL25 $1500

Optional Special Services  
Price when performed at same time as PM:

Through Spindle Coolant (Mills) or High Pressure Coolant (lathes) $395
Pallet Changer or Parts Loader $395
Bar Feed (Haas brand only) $395
Check Backlash in X, Y, and Z axes $100

Vibration Analyzer Test
Ball Bar Calibration $125
Recharge Counterbalance $100

Prices reflect costs per visit per machine. All prices are subject to change anytime.

Additional service, repairs, and parts for repairs are scheduled with the HFO and are subject to standard service rates. The Preventive Maintenance Service provides a list of necessary repairs and possible parts needed for future maintenance.

Please complete as much information as possible. Required items are red.
Customer Information
Company Name*
City and State* ,
Zip/Postal Code* +
Customer Contact for Scheduling Service
First & Last Name*
Phone Number*
Fax Number

Machine Identification and Maintenance Schedule
The Preventive Maintenance contract will be reissued for renewal on an annual basis. Payment terms are NET 30 Days from order placement. If the location of the machine is different than the address above, please include the location in the comments below.

Machine Model*
Machine Serial Number*
Total Cost $


Authorizing Person's Name
Authorizing Person's Phone
Authorizing Person's Email

Purchase Order
You may upload a purchase order for your Preventive Maintenance Plan with this form, or fax or email a copy of your purchase order. If you fax or email your purchase order, please include a PO number on this form.

Purchase Order Number
Fax: 585-248-3463
Signed Purchase Order
  Note: Selected files should be less than 100 KB. Depending on the speed of your Internet connection, files greater than 100 KB can take a long time to upload to the server.

Purchase must be signed and received prior to scheduling.
Purchase orders may be submitted with this form, faxed, or emailed to HFO NYMAT.

Website requests are processed Monday-Friday, between 8:00AM and 3:00PM Eastern Time. Requests received after 3:00PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number you entered above.
By submitting this request you agree to our payment terms of NET 30 Days.
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Service Forms
Service Request Form

Create a Service Ticket
Part Order Form

Order Parts Online
Rotary Repair

Create a Rotary Repair Service Ticket
Create a Preventive
Maintenance Plan

Protect your Haas investment and maximize your productivity. Haas factory-certified professionals maintain your machines in the best possible condition.

• Improve Return on Investment (ROI)
• Extend Machine Life
• Avoid Costly Downtime
• Certified Haas Technicians
Preventive Maintenance
Program Details

A one-time fee per visit per machine is charged for all models and special services.
These rates do not include travel.
The cost does not include additional parts, labor or shipping cost that may be incurred for actual repairs. If any repairs are necessary the customer will be advised in advance for the issuance of a purchase order to cover parts and labor.
HFO is not responsible for issues that may arise during the preventive maintenance. Those issues must be scheduled through the service department at normal service rates. The preventive maintenance will proceed upon completion of the work. Customers beyond 100 miles of HFO NYMAT will be billed travel time from the HFO.
PM visits are scheduled in advance by the Haas Factory Outlet.
It is recommended that PM be performed every 1000 hours of run time.
Customer provides and disposes of all fluids.
Machine must be cleaned and all chips must be removed prior to service, including chips under the way covers.
All fixtures and tooling are to be removed by customer prior to service. If not removed, the items that can not be completed will be noted and the service will be considered complete.
The service performed does not guarantee the machine will not require service in the future. Warranty is neither implied nor will it be upheld. There is no warranty against future machine failures.

Western NY
Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
2650 Baird Road
Fairport, NY 14450

Phn: 585-641-HAAS (4227)
Fax: 585-248-3463

Southern Illinois & Missouri
Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
136 Weldon Parkway
St. Louis, MO 63043

Phn: 314-567-HAAS (4227)
Fax: 314-567-0220

Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
15661 South Mahaffie
Olathe, KS 66062

Phn: 314-567-HAAS (4227)
Toll-Free: 877-325-HAAS (4227)
Fax: 314-567-0220