Service Request

Service and Parts:  585-641-HAAS (4227)

Please complete as much information as possible. Required items are red.
Machine Status
Model Number*
Serial Number*
Company Name*
City and State* ,
Zip/Postal Code* +
Contact First & Last Name*
Phone Number*
Fax Number
Description of Problem*

Service Rates & Hours

Call for current rates.

Purchase Order
Please upload a purchase order with this service request, or fax or email a copy using the contact information provided on this page. Please include the PO number, name, and contact information of the person authorizing the purchase order.
Purchase Order Number
Fax: 585-248-3463
Signed Purchase Order
  Note: Selected files should be less than 100 KB. Depending on the speed of your Internet connection, files greater than 100 KB can take a long time to upload to the server.
Authorizing Person's Name
Authorizing Person's Phone
Authorizing Person's Email

Purchase must be signed and received prior to scheduling.
Purchase orders may be submitted with this form, faxed, or emailed to HFO NYMAT.

Website requests are processed Monday-Friday, between 8:00AM and 5:00PM Eastern Time. Requests received after 5:00PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number you entered above.
By submitting this request you agree to our payment terms of NET 30 Days.
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Service Request Form

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Part Order Form

Order Parts Online
Rotary Repair

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Create a Preventive
Maintenance Plan

Protect your Haas investment and maximize your productivity. Haas factory-certified professionals maintain your machines in the best possible condition.

• Improve Return on Investment (ROI)
• Extend Machine Life
• Avoid Costly Downtime
• Certified Haas Technicians

Western NY
Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
2650 Baird Road
Fairport, NY 14450

Phn: 585-641-HAAS (4227)
Fax: 585-248-3463

Southern Illinois & Missouri
Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
136 Weldon Parkway
St. Louis, MO 63043

Phn: 314-567-HAAS (4227)
Fax: 314-567-0220

Haas Factory Outlet
Division of NYMAT Machine Tool Corporation
15661 South Mahaffie
Olathe, KS 66062

Phn: 314-567-HAAS (4227)
Toll-Free: 877-325-HAAS (4227)
Fax: 314-567-0220